If for any reason you are not satisfied with you purchase, Sugar Bean Jewelry will accept merchandise for exchange or credit within 15 days. Shipping charges on returned merchandise is non-refundable. All custom orders of any kind are non-refundable and final sale. All merchandise must be approved for returns or exchanges by emailing firstname.lastname@example.org for a customer return/exchange number. Customer exchange/return number must be written on top of the return box for exchange/return acceptance. Merchandise without exchange/return numbers will be refused. Once we receive merchandise and return is complete you will be emailed a return coupon code that can be used towards your next online purchase.
Send merchandise to:
Sugar Bean Jewelry
Attn: Returns Department
9170 E Bahia Drive, Suite #105
Scottsdale, AZ 85260
To redeem your online credit simply place a new order and at the checkout enter your return coupon code at the check out under “code”. The total amount of your order will be adjusted once you enter your return coupon code and select “add”. Return coupon codes are valid for one year from the date issued.
If any of your items purchased are received with any damages, inform us with in 5 days and we will exchange it for the same item and pay for any additional shipping to and from our customer. We will repair items that are damaged on a case by case basis.