Kaitlyn said:
Do not add the custom note, it won’t be delivered.
This is the second time I’ve paid for the custom note to an order and the recipient did not receive the note.
In order for the custom gift note to be included it is necessary that you include text for us to include. There are a few orders where you did not include any text and or personalization. Please tell us the orders that did not get notes and we will gladly refund the $2 charge.