Natural wear and tear or an accident might result in a piece of jewelry becoming damaged or broken. We urge you to send anything in this condition back to us for evaluation. Once we look at the piece, we will determine what course of action to take.  This process may take 2-8 weeks and, depending on the situation, may have an associated charge associated with it.  Don't forget to include contact information and original order number.  *Please use a shipping method such as UPS or USPS so your repair is tracked and insured. 


Please send your repairs to:

Sugar Bean / Repairs

8667 E. Via De Viva

Scottsdale AZ