RETURNS

Returns & Refunds

We stand behind the quality of every piece we make. If you're not completely happy with your purchase, we're here to help.

Return Policy

Items may be returned within 14 days of delivery. To be eligible, items must be unworn, in their original packaging, and accompanied by your order number. Please ship returns insured and prepaid — CODs are not accepted.

Refunds are credited to the original payment method, minus original shipping costs. Please allow 2–10 business days for the refund to appear on your statement depending on your card issuer. You'll receive an email confirmation once the credit has been processed.

Gifts

Returning a gift? We're happy to issue an online store credit, minus shipping costs.

Final Sale Items

Discounted and promotional items are final sale — no returns or exchanges.

Retailer Purchases

Items purchased through our retail partners must be returned directly to the retailer where they were purchased.

Send Returns To

Sugar Bean Jewelry 8667 E. Via de Viva Scottsdale, AZ 85258

Please include your order number and contact information with all returns.