Return Policy :
Sugar Bean Jewelry is extremely proud of our quality and strength. All of our 14k gold and rhodium finished pieces are plated over sterling silver unless otherwise described online. Please inspect your purchase carefully and notify us of any quality issues within 14 days.
Feel free to send any regularly priced item back to us insured and pre-paid (CODs not accepted). Your item or items must arrive unworn, in the original packaging and with the receipt, within 14 days of receiving the order. If these requirements are met, you will receive a full refund. Please be sure to include your contact information and order number. Refunds will be credited to the original card used to purchase the item. Returning a gift? We are happy to offer you an online credit or refund the original purchaser.
Returns are processed within 3 days of receiving your package. Depending on the billing cycle of your credit card, it may take 2-10 days for the refund to post to your account. An email confirmation will be sent as soon as you are credited.
ALL ITEMS PURCHASED ON SALE ARE FINAL, NO RETURNS OR CREDITS ARE ACCEPTED. *PROMOTIONAL/SEASONAL ITEMS ARE RETURNABLE FOR STORE CREDIT ONLY.
We are unable to return or exchange any of our merchandise purchased from our retailers.
Please send returns to:
9170 E. Bahia Dr.