RETURNS

Return Policy :

Please feel free to send any regularly priced item back to us insured and pre-paid (CODs not accepted). Your item or items must arrive unworn, in the original packaging and with the receipt, within 14 days of receiving the order. If these requirements are met, you will receive a full refund. Please be sure to include your contact information and order number.  Refunds will be credited to the original card used to purchase the item.  Returning a gift?  We are happy to offer you an online credit or refund the original purchaser.

 

Returns are processed within 3 days of receiving your package.  Depending on the billing cycle of your credit card, it may take 2-10 days for the refund to post to your account.  An email confirmation will be sent as soon as you are credited.

 

SALE AND GIFT BOX RETURN POLICY 

 

ALL ITEMS PURCHASED ON SALE ARE FINAL, NO RETURNS OR CREDITS ARE ACCEPTED. 

Any returns made to us will not be eligible for a refund.

 

 

  

We are unable to return or exchange any of our merchandise purchased from our retailers. 

 

Please send returns to:

Sugar Bean

9170 E. Bahia Dr.

Suite 105

Scottsdale AZ

85260

 

Repairs:

 

Natural wear and tear or an accident might result in a piece of jewelry becoming damaged or broken. We urge you to send anything in this condition back to us for evaluation. Once we look at the piece, we will determine what course of action to take.  This process may take 2-8 weeks and, depending on the situation, may have an associated charge associated with it.  Don't forget to include contact information and original order number. 

Please send repairs to:

Sugar Bean / Repairs

9170 E. Bahia Dr.

Suite 105

Scottsdale AZ

85260

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